15 June 2021
Spairliners welcomes new Head of Sales & Marketing as well as Head of Engineering, Asset & AOG-Desk.
Recent Posts by Jennifer Lorch
Spairliners Statement on Coronavirus Situation
22 April 2020
We continue to Care for your Components.
Emirates and Spairliners sign General Terms Agreement (GTA) for Component Support of Emirates’ A380 fleet
25 February 2020
The independent market leader in integrated component care for the Airbus A380 signs a framework agreement with the world’s largest A380 operator.
Spairliners strengthens its supplier and MRO network
25 October 2019
In order to further strengthen its supplier network and add more flexibility to its operation, Spairliners collaborates with additional MRO providers in the future.
AOG Desk Manager (f/m/d)
Spairliners was founded as a joint venture by two world-leading organisations – Air France Industries and Lufthansa Technik. Ever since our establishment in 2005, we have focussed on developing comprehensive component support for the Airbus A380 and the Embraer E-Jet family based on our global service capabilities and our shareholders’ experience. As a leading supply specialist, Spairliners provides aircraft component care to the aviation industry worldwide and enables airlines to have smooth flight operations every day. We also provide an experienced team that is committed to finding solutions tailored to our customers’ individual needs.
Do you want to make our customers happy by providing excellent AOG service?
In following our processes, you will learn to quickly make the right decisions under high pressure, while consistently providing our customers with excellent service. You are dealing with the entire request process – from taking customer requests to delivering the component shipment.
Your main tasks:
- Quickly responding to the AOG (Aircraft on Ground) requests in the most effective way
- Serving customer requests in line with contractual parameters to ensure smooth operations of our customers
- Handling ad-hoc loan & exchange requests from airlines all around the globe
- Documenting actions taken in the ERP system, ensuring accuracy and paying attention to detail
- Sourcing units worldwide when required including logistics solutions
- Track and trace units until they reach their final destination at our customers
- Developing supplier relations to extend our worldwide AOG network
- Supporting KPI generation to monitor and improve our performance
- Monitoring and control critical components ensuring smooth flight operations
We are looking for you if you:
- Are committed to providing excellent service and are passionate about aviation with work experience preferably in a high-pressure environment
- Have an apprenticeship experience or other education in logistics, customer service or similar
- Have English business level skills; French or German language skills are beneficial
- Are good at analyzing technical documents and are even better at communicating whilst multi-tasking
- Are happy to work on a rotational 24/7 shift plan incl. on-call duty
The perks:
- On the job training programme and continued professional development incl. internal and external training
- High flexibility as well as strong empowerment of the employees with a flat hierarchy
- Great international environment and cooperative working style with English as company language
- Regular fun team and company events and colleague nights out
- Other benefits like reduced rates at various gyms in Hamburg, public transport (HVV Proficard), etc.
- Shift Plan well in advance and casual dress code
Starting date: September 2019
Location: Hamburg, Germany
Contact: careers@spairliners.com, we will only consider complete applications with indication of your salary expectations in English as PDF file
Application documents required in one PDF document: CV, cover letter, and work permit (if applicable)
This position is subject to a two-phase selection process consisting of telephone and on-site interviews.
You start on a two-year fixed-term contract with the opportunity of permanent employment.
Spairliners is committed to diversity in its workforce. We are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Spairliners appoints Benoît Rollier as new Managing Director and Chief Financial Officer
1 September, 2019
The independent market leader in integrated component care for the Airbus A380 and Embraer E-Jet family changes its management team.
HOP! extends relationship for Component Support with Spairliners
25 July, 2019
Spairliners and HOP! enter bilateral agreement for the extended Component Support of HOP!’s E-Jet fleet of 32 aircraft.
Hamburg – Spairliners GmbH and HOP! have extended their business relationship by signing a long-term contract for the comprehensive Component Support of HOP!’s E-Jet fleet. HOP! currently operates a fleet of 15 Embraer E170 and 11 Embraer E190. During the next two years HOP! will add an additional six brand new E190 to its fleet and will then operate 32 E-Jet aircraft. This contract includes a dedicated on-site stock for HOP!’s exclusive use in Paris- Charles de Gaulle, improved logistic processes and a customized and automated IT-interface. Spairliners will provide its Component Services from its pool location in Paris.
“We are very glad that we have been selected by HOP! as their preferred Component Support Supplier for their E-Jet fleet and we are looking forward to further strengthen our already close relationship. Spairliners’ main goal is to provide highly reliable, cost efficient and qualitative services to our customers and we are very happy to prove once more that we are a competent and reliable partner and HOP! continues to trust us in the future.” Cornelius Dalm, Head of Sales, Account Management and Marketing states.
“We are very happy to enter into a direct contract relationship with Spairliners and look forward to support our operations to the best possible level via the highly customized product and efficient setup of Spairliners.” Sylvain Fagot, Engineering & Maintenance Director of HOP! adds.
About HOP!
HOP! is a subsidiary airline of the AIR FRANCE Group. It is now one of the first European regional airlines with the ambition of becoming the reference company for inter-regional journeys in France and Europe, and to be a committed player in economic and tourism development of the regions served.
By adding 7 new E-Jet, HOP! is going to operate a modern fleet of 57 aircrafts of 70 and 100 seats (25 CRJ and 32 E-Jet) in the coming months.
Component support extended for Kenya Airways
30 May, 2018
Spairliners continues Integrated Component Care services for 15 Embraer E-Jets
Hamburg – Spairliners GmbH and Kenya Airways have extended its existing Integrated Component Care contract covering full component support for 15 E-Jet aircraft of the leading African airline. With this further long-term prolongation effective by April 2018, the contracted services have been enhanced by an on-site customer representative based in Nairobi and a Line Maintenance Training for Kenya Airways’ aircraft mechanics.
Kenya Airways’ E-Jet fleet will be supplied from Spairliners’ component pool and logistic centers located in Paris and Munich. Additionally, an optimized on-site stock will be provided at Kenya Airways premises for their proprietary use.
“With this contract extension our cooperation with Spairliners will be further strengthened. The innovative approach of Spairliners enables Kenya Airways to optimize its cost position and further increase its aircraft availability. Spairliners proved to be a reliable and high-quality provider and we are pleased with the contract prolongation”, says Ron Lussier, Head of Material Management at Kenya Airways.
“We are delighted that Kenya Airways selected Spairliners again as their preferred E-Jet Component supplier, after we have been building an excellent business partnership for years. This contract prolongation shows the competitiveness of Spairliners via its customized and cost-efficient service offering”, says Cornelius Dalm, Head of Sales, Account Management and Marketing. Benoit Crombois, Managing Director and CFO at Spairliners adds “With this continued cooperation Kenya Airways can rely not only on Spairliners expertise, but also on the support and in-depth knowledge of our parent companies network of Air France Industries KLM Engineering & Maintenance and Lufthansa Technik”.
From left to right: Ron Lussier (Head of Technical Material Management, Kenya Airways),
Benoit Crombois (CFO, Spairliners), Cornelius Dalm (Head of Sales, Spairliners)
About Kenya Airways
Kenya Airways is a leading African airline flying to 51 destinations worldwide, 43 of which are in Africa and carries over three million passengers annually. It continues to modernize its fleet with its 31 aircraft being some of the youngest in Africa. This includes its flagship B787-8 Dreamliner aircrafts. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.
Kenya Airways celebrated 40 years of operations in January 2017 and was named Africa Leading Airline 2017 by the World Travel Awards.
Spairliners awarded by Royal Jordanian Airlines
18 April, 2018
Jordan’s flag carrier, Royal Jordanian, has signed a component services contract with Spairliners, the leading Integrated Component Care provider for Embraer E-Jet and Airbus A380 aircraft. Effective from March 2018 the contract covers the component supply and repair management of Royal Jordanian Airlines’ E-Jet fleet consisting of three E175 and two E195 aircraft.